Warranty Information & Registration

At Ovention, we stand by the equipment we manufacture, which is why we offer limited warranty protection on our equipment and certain equipment components against defects in materials and workmanship. Read on for our warranty information, then complete the warranty registration form for limited warranty protection for your equipment.

Limited Warranty

Effective: December 31, 2020

WARRANTY, EXCLUSIVE REMEDY: Seller (Ovention, Inc. ) Seller warrants that the Products will be free from defects in materials and workmanship under normal use and service and when stored, maintained, and installed in strict accordance with factory recommendations.  Seller’s sole obligation to Customer under this warranty is the repair or replacement by Seller or a Seller-authorized service agency, at Seller’s option, of any Product or any part thereof deemed defective upon Seller’s examination, for a period of: (i) the Warranty Duration from the date of purchase by Seller or (ii) the Warranty Duration from the date of Product registration in accordance with Seller’s written instructions, whichever is later.  The “Warranty Duration” shall mean a period of one (1) year or the periods set forth below for specific Product components.  Credit for Products or parts returned with the prior written permission of Seller will be subject to the terms shown on Seller’s material return authorization form.  PRODUCTS OR PARTS RETURNED WITHOUT PRIOR WRITTEN PERMISSION OF SELLER WILL NOT BE ACCEPTED FOR CREDIT.  Expenses incurred by Customer in returning, replacing or removing the Products will not be reimbursed by Seller. If the defect comes under the terms of the limited warranty, the Products will be repaired or replaced and returned to the Customer and the cost of return freight will be paid by Seller. The remedy of repair or replacement provided for herein is Customer’s exclusive remedy.  Any improper use, alteration, repairs, tampering, misapplication, improper installation, application of an improper voltage or any other action or inaction by Customer or others (including the use of any unauthorized service agency) that in Seller’s sole judgment adversely affects the Product shall void this warranty.  The warranty expressly provided herein may only be asserted by Customer and may not be asserted by Customer’s customers or other users of the Products; provided, however, that if Customer is an authorized equipment dealer of Seller, Customer may assign the warranty herein to Customer’s customers, subject to all of the limitations of these Terms, and in such case, the warranty shall be exclusively controlled by Seller in accordance with these Terms.  THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE EXPRESSLY DISCLAIMED..

Ninety (90) Day Parts-Only Warranty:

  • Replacement Parts

Notwithstanding anything herein to the contrary, the limited warranty herein will not cover components in Seller’s sole discretion such as, but not limited to, the following: damage to touchscreens from abuse or impact; Wear items such as air filters and conveyor belts; Damage to catalyst from use of non-approved cleaning products; product misuse, tampering, or misapplication; improper installation; lack of or improper cleaning; or application of improper voltage.

WARRANTY REGISTRATION INSTRUCTIONS: Product registration must be submitted within 90 days from the date of shipment from our factory to qualify for additional coverage. Registration may be submitted through the form on this webpage, through the form accessible through the QR code on the Product (where available), or by calling our Customer Service with the required information at (800)-558-0607 / (414)-671-6350.

See our full Terms at: [https://oven-site.mysitebuild.com/terms-of-sale/].

Warranty Registration

By submitting this form, you agree to provide Ovention Ovens and our partners with your personal information to be used in accordance with our privacy policy.

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Schedule an Ovention Ovens Demo

Our goal is to partner with you to help you build your business. We will set up a demonstration that suits your needs, whether you want us to cook your current product, show you a range of new products, or do a side-by-side comparison with another oven we are ready to show you what Ovention can do.

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