Ovention, Inc. (“Ovention,” “we,” “us,” or “our”) understands that privacy is important to our customers and the visitors to our website (“Site”). This Privacy Policy describes the information that is collected through your interactions with Ovention and this Site, and how that Personal Information is collected, stored, and used.
This Privacy Policy applies to the following website(s): https://oventionovens.com/; www2.hatcocorp.com; and ma.hatcocorp.com.
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BY ACCESSING OR USING THIS SITE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS THIS SITE.
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1. CONSENT TO OVENTION TERMS. If you use the Site, you must comply with our Terms of Use found at [https://oventionovens.com/terms-of-use/] (“Terms”). If you do not agree to the Terms, you may not use the Site.
2. MODIFICATIONS TO THIS PRIVACY POLICY. WE MAY MODIFY THIS PRIVACY POLICY AT ANY TIME BY POSTING UPDATES TO THE SITE. YOU ARE ADVISED TO CHECK BACK PERIODICALLY FOR UPDATES. YOUR CONTINUED USE OF THE SITE AFTER THE POSTING OF AN UPDATED PRIVACY POLICY IS CONSIDERED AGREEMENT TO THE UPDATED PRIVACY POLICY.
3. COLLECTION OF INFORMATION. Ovention may collect and store the following types of information about you:
A. Personal Information. Ovention may collect and store Personal Information about you. Personal Information is information that can be used to identify, locate or contact you, such as your name, email address, phone number, mailing address, driver’s license number and date of birth (“Personal Information”).
When you make purchases through the Site, you are providing your Financial Information and Personal Information directly to the Payment Processor, and the use of that information by the Payment Processor is governed by their privacy policies and terms of use which can be found at https://www.elavon.com/privacy-policy.html. Payment by credit or debit card is subject to the approval of the card issuer. We are not liable if a card issuer refuses to accept a credit or debit card. We may maintain a record of the purchases that you make using the Site.
B. Non-Personal Information. Ovention may collect and store Non-Personal Information about you. Non-Personal Information is information or data that does not personally identify you and is not readily available for that purpose (“Non-Personal Information”). Examples of Non-Personal Information include your type of browser, operating system, search requests, website traffic information, the date and time you visited our Site, the amount of time you used the Site, the pages you visited on our Site, any device you are using to access the Site, network, geographic and language information and any hyperlinks you click on when using the Site.
C. Information We Do Not Intend To Collect:
4. HOW WE COLLECT INFORMATION FROM YOU.
A. When You Communicate With Us. We collect Personal Information when you voluntarily provide it to us and communicate with us, for example, when you call, mail or email us, when you post on the Site or when you request a quote through the Site.
B. When You Create an Account. We collect Personal Information when you register for any of the various types of registered accounts through the Site (each an “Account,” collectively, the “Accounts”).
C. Signing Up for the Newsletter. If you sign-up or otherwise opt-in to receive promotions or other communications from us, including the newsletter, you will need to submit your email address. We will use this information to provide you with promotional and other electronic communications. You may opt-out of promotional emails by following the unsubscribe information in the applicable email.
D. When You Make a Purchase. When you make a purchase of Ovention promotional items or sales literature, we receive certain Personal Information necessary to complete your order, such as your name, mailing address, phone number, email address and ordering information. Your Financial Information is provided directly to the Payment Processor when you make a purchase and it is not provided to Ovention.
E. When You Register Your Product For Warranty. We collect your name, address and product information when you register your product for warranty registration. We only use the information you provide to manage your warranty requests.
F. Applying for Jobs with Ovention. If you apply for a job through the Site or send us a resume or other application materials to apply to work for Ovention, we will only use those materials to evaluate your qualifications to work for Ovention or its affiliates, and to otherwise consider or respond to your inquiry. Your submission of a job application or resume does not require Ovention to review it or consider you for employment. You represent to Ovention that all information you provide in connection with your application for employment is true and accurate to the best of your knowledge.
G. Live Chat Conversations. If you use any chat feature on the Site, we will collect and store your name, email address and all text that you submit or input using that feature. All chats on the Site are treated as non-confidential.
H. Social Media. We may collect and store any information that you post on our Social Media (defined below) accounts.
I. Cookies and Other Tracking. We automatically collect and store cookies and web beacons when you use the Site. Cookies are small text files that our server downloads onto your computer or electronic device when you use the Site that provide us information about your activities. Web beacons are small graphics on a webpage or email that monitor your activity when viewing a webpage or email. These types of tracking devices help us learn more about our users and allow us to improve our Site and services to you. Our Cookie Policy provides more information about how we collect and process these types of tracking devices, and can be found at [https://oventionovens.com/cookie-policy/] (“Cookie Policy”). The Cookie Policy is part of this Privacy Policy.
J. Analytics. We may use third-party analytics companies, such as Google Analytics, to analyze the usage of our Site for internal purposes. These analytics companies may use cookies and other tracking mechanisms to collect data about how you use our Site and provide us with aggregate information on such usage, which helps us improve the performance of our Site.
5. DO NOT TRACK SIGNALS. We do not currently honor “do not track” requests
6. HOW DO WE USE YOUR PERSONAL INFORMATION? We use your Personal Information in compliance with applicable laws. We use your Personal Information as was stated (or obvious) at the point of collection. We also use your Personal Information in the following ways:
7. SHARING YOUR PERSONAL INFORMATION. We do not sell, rent or lease your Personal Information to any third party. We limit the parties with whom we share your Personal Information. We may share your Personal Information with the following parties:
A. Employees and Affiliates. Our employees and affiliates who have a need to know the information for our business purposes.
B. Third-Party Service Providers. We may share your Personal Information with our third-party service providers and our representatives that provide certain services for Ovention. We share your Personal Information with our third-party service providers that host and manage the Site or that provide services through the Site. We share your Personal Information with our third-party service providers to: (i) provide targeted advertising and other marketing; (ii) improve the content and functionality of the Site, (iii) perform data analysis and statistical analysis, and (iv) troubleshoot problems with the Site. Such third-party service providers include the Payment Processor.
C. Government Officials / Law Enforcement. We will cooperate with law enforcement and other governmental agencies, including by disclosing your Personal Information, if you are suspected of violating applicable laws. We may disclose your Personal Information to governmental officials, law enforcement or other similar governmental personnel: (i) if we believe in good faith we are legally required to disclose that Personal Information, (ii) if we are advised to disclose your Personal Information by our legal counsel, or (iii) when necessary to identify, contact or bring a legal action against someone who may cause or be causing harm to, or interfering with the legal rights of, Ovention or any other party.
D. Professional Advisors. Our professional advisors, such as our attorneys, accountants, financial and business advisors, in their capacity as advisors to Ovention.
E. Other Users. By submitting a copyright infringement notice, counter-notice or other similar notification through the Site or to Ovention, you consent to having that communication forwarded to any person or entity to whom the notice or counter-notice is relating in order to facilitate a prompt resolution of the copyright infringement claim. Copyright infringement notices and/or counter-notices from you will be treated in accordance with our DMCA Policy found at: [https://oventionovens.com/dmca-policy/] (“DMCA Policy”).
F. Change in Ownership. In the event Ovention is the subject of a change of control transaction such as a merger, acquisition, sale of all or substantially all of our assets or equity, in the event the Site changes ownership, in whole or in part, or in the event of a bankruptcy, receivership or similar transaction, we may provide your Personal Information to the subsequent owner(s).
G. Other. We may share your Personal Information with third parties when explicitly requested by or consented to by you, or for the purposes for which you disclosed the Personal Information to us as indicated at the time and point of the disclosure (or as was obvious at the time and point of disclosure from the context of collection).
8. USING AND SHARING NON-PERSONAL INFORMATION. Ovention is the sole and exclusive owner of any Non-Personal Information received or created by Ovention or its third-party service providers or licensors. We may use or disclose to third-parties Non-Personal Information for any business purpose as determined in our sole discretion, in compliance with applicable laws.
9. ONLINE ADVERTISING. Ovention uses its third-party service providers Google, AddRoll and Semcasting to participate in interest-based advertising, tailored to your physical location and history with the Ovention Site. This advertising may be shown across any number of websites and Social Media networks across the internet. Some websites where Ovention may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites. Those ads include advertising for Ovention, but no Personal Information about you is shared with those third-party ad networks.
Other sites where you see our ads may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Information collected by our advertising service providers through cookies and other technologies may include browsing behavior, referring sites and your response to advertisements. These cookies do not collect Personal Information. The information we collect in this manner is only used to improve our advertising.
If you receive a behaviorally targeted advertisement, you may click on the displayed icon to receive more information and you may choose to opt-out. Your opt-out choices may be affected by your use of a specific device, your browser settings or your log-on credentials. Please refer to the website that you are visiting, your browser and/or your device settings for additional information. If you opt out, you may still receive online advertising from Ovention, which is based on your preferences or online behavior. Ovention uses multiple online advertising programs, so opting out of one program does not opt you out from all online advertising.
Furthermore, when you submit Personal Information through the “Contact Us” or ”Request a Quote” feature of the Site, your Personal Information may be sent to a representative in your area to provide you further information regarding our products or services.
In addition, the Site may also use the advertising services and networks offered by Social Media platforms to deliver advertising content. Use of Social Media services requires Social Media platforms to implement cookies or pixel tags to deliver ads to you while you are accessing the Site.
10. SECURITY. Ovention uses appropriate technical and organizational measures to ensure a level of security appropriate to the risk for all personal data processed. This Site has commercially reasonable security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, Ovention uses industry standard protections to help safeguard against such occurrences. In the event that a breach into our security systems occurs and there is a possibility that an unauthorized person acquires your Personal Information, Ovention will notify you of the breach as required under applicable law.
YOU UNDERSTAND THAT NO DATA TRANSMISSION OVER THE INTERNET OR A MOBILE DEVICE CAN BE GUARANTEED TO BE 100% SECURE. WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, WE DO NOT GUARANTEE THE SECURITY OF ANY PERSONAL INFORMATION AND YOU PROVIDE SUCH PERSONAL INFORMATION AT YOUR OWN RISK.
11. SOCIAL MEDIA. Ovention is active on social media, including Facebook, Twitter, YouTube, Google Plus, Pinterest, Instagram and LinkedIn (“Social Media”). You have the opportunity to comment on those Social Media platforms regarding Ovention and the programs, products and services we offer. Any content you post on a Social Media platform will be treated as non-confidential information. Ovention reserves the right to post (or re-post) on the Site and its Social Media pages any comments or content that you post on our Social Media pages.
The Site allows you to connect to and share information with various Social Media platforms. These features may require us to implement cookies, plug-ins and application protocol interfaces (APIs) provided by those Social Media platforms to facilitate those communications and features.
Anything you post on Social Media is public information. YOU AGREE TO HOLD OVENTION AND ITS AFFILIATES HARMLESS AND WITHOUT LIABILITY FOR THE RESULTS OF ANY AND ALL CONTENT YOU POST TO OVENTION’S SOCIAL MEDIA PAGES.
Your use of Social Media platforms, and the collection, use and sharing of Personal Information is governed by the privacy policies and terms of the third parties that own and operate those sites and NOT by this Privacy Policy. We encourage you to review the privacy policies of those third-party Social Media platforms.
12. THIRD-PARTY SITES. This Site may link to, or be linked to, other Sites not maintained by or related to Ovention. Ovention is not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. To the extent that you disclose Personal Information to any such third parties, the privacy policies and terms of those third parties, and not this Privacy Policy, apply to their use of your Personal Information.
13. CALIFORNIA RESIDENTS. Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your Personal Information within the past year for direct marketing purposes, and (b) a description of the categories of Personal Information disclosed, by emailing [email protected] or calling (414)-671-6350.
The California Consumer Privacy Act (“CCPA”) provides California consumers specific rights regarding their personal information. This section briefly describes these rights and how to exercise them. You have:
A. The Right to Know what personal information is collected, how it is processed, for what purpose, and with whom it is shared. You can request that we disclose information about how we collect and use your personal information over the last twelve (12) months. As soon as we verify your request, we will disclose:
B. The Right to Delete personal information that you have provided to us previously.
C. The Right to Opt-Out from the sale of your personal information.
D. The Right to Non-Discrimination in terms of what quality of price, service, or other communications we provide to you.
14. COMMUNICATING WITH YOU. You agree that we may contact you in response to communications from you, to provide you with promotional emails, to provide you information about your Accounts or your orders, and to provide you information about the Site. If you do not wish to receive certain promotional emails, you may opt-out by clicking the “unsubscribe” button at the bottom of that email.
15. CONSENT TO PROCESSING IN THE UNITED STATES. By providing Personal Information to us, you understand and consent to the collection and processing of your Personal Information in the United States, regardless that certain governmental authorities may not consider the level of protection of Personal Information in the United States to be equivalent to that required by the European Union or other jurisdictions.
16. GOVERNING LAW. Unless otherwise expressly required by the applicable law of your country of residence, this Privacy Policy is governed by the laws of the State of Wisconsin, United States, without regard to conflict of laws principles.
16. DATA RETENTION. Ovention will only keep your Personal Information for so long as it has a reasonable business purpose for doing so. For any Special Needs information, Ovention will only keep such information until it reasonably believes it no longer will need such information to provide the relevant accommodations for you.
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18. TERMS APPLICABLE TO PERSONS LOCATED IN THE EUROPEAN UNION AND BRAZIL. The purpose of this Section 19 is to provide information regarding additional terms that apply regarding Ovention’s processing of personal data of persons located in the European Union (“EU”) or Brazil (“BR”) in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and Brazilian General Data Protection Law No. 13,583 (“LGPD”). THIS SECTION 19 ONLY APPLIES TO YOU IF YOU ARE LOCATED IN THE EU OR BR.
In the event of a conflict between this Section 19 and the remainder of this Privacy Policy, this Section 19 shall control for those persons located in the EU or BR.
A. Definitions. The terms “personal data” and “processing” have the same meanings set forth under GDPR and LGPD. Those definitions are set forth below for your convenience:
Furthermore, as used in this Section 19, the following definition(s) shall apply:
B. Processing of personal data. Personal Information, as defined above, is considered personal data under GDPR and LGPD. Furthermore, if any Non-Personal Information, as defined above, also qualifies as personal data under GDPR and LGPD, then it shall be considered and treated as personal data for those persons located in the EU and BR.
C. The European Economic Area (“EEA”). The EEA consists of the EU plus Norway, Iceland and Liechtenstein. In the event that the EEA adopts GDPR in the future, then all references to the EU in this Section 19 shall instead refer to the EEA.
D. Switzerland. In the event you are a resident of Switzerland, your personal data shall be treated in compliance with the terms of this Section 19, except to the extent otherwise required by the Swiss Federal Data Protection Act.
E. Legal basis for processing. When Ovention processes your personal data, it has a legal basis for doing so as required under GDPR and LGPD. Ovention will only process your personal data if: (i) it has received your express opt-in consent for such processing, (ii) the processing is necessary for performance of a contract, (iii) the processing is necessary for a legal obligation to which Ovention is subject, (iv) the processing is necessary to protect the vital interests of the data subject, (v) the processing is necessary for a task carried out in the public interest, (vi) if Ovention or a third party has a legitimate interest that is not overridden by the interests or fundamental rights and freedoms of the data subject, or (vii) for carrying out studies by research entities, ensuring anonymization of personal data whenever possible.
We have set out in the table below the reasons why we process Personal Data, the associated legal basis for Ovention’s processing of such personal data, and the type of personal data. If Ovention is required to process any personal data for reasons (iii), (iv) or (v), those reasons may not be known to Ovention today and therefore may not be listed below, but examples are listed in Sections 7 and 8 above.
Ovention’s Purpose for Processing | Legal Basis for Processing | Category Of Personal Data(See details provided above for more information) |
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When you register for an Account: To register and maintain your Accounts, and permit you to track the status of your support requests | Consent | Personal data (contact information, business contact information, purchase/product information) |
Warranty Registration: To address your warranty requests and questions | Consent | Personal data (contact information and product information) |
Applications for Employment: To consider applications for employment | Consent | Personal data (contact information and employment related information) |
Newsletter requests: To provide you with our newsletter and other email communications such as updates regarding our products and services and direct marketing | Consent | Personal data (email address) |
Purchases: To process and deliver your orders, which includes managing payments, collecting money owed to Ovention, and resolving any disputes relating to transactions you make through the Site | Consent | Personal data (contact information and Financial Information) |
Ovention University: To register and communicate regarding Ovention’s Training School and provide related services; to provide accommodations for your Special Needs | Consent | Personal data (contact information) and Special Data if Special Needs information is provided |
Site Administration: To administer our Site (for example: troubleshooting, system maintenance, respond to DMCA requests, and data analysis) | Legitimate Interest (To effectively run our Site and administer IT Services) | Personal Data (See section 3(b) and the Cookies Policy); with regard to DMCA, contact information and information required under the DMCA Policy found [https://oventionovens.com/dmca-policy/] |
Live Chat: To answer your questions or address your comments sent to us via Live Chat | Consent | Personal data (name and email address) |
Analytics and Marketing: To analyze and improve the Site and features of the Site and content on the Site; to provide direct marketing to you about our products, services and Site | Legitimate Interests (direct marketing) or Consent (depending on the type of marketing) | Personal data (contact information; also, see section 3(b) and the Cookies Policy found [https://oventionovens.com/cookie-policy/]) |
Social Media: To engage with our customers, prospective customers and the community about our products, service and brand, and if required, take actions to maintain the quality of the brand in the market. | Legitimate interest (engaging with our customer base and the community; protecting our brand) | Personal Data (any information you post on our social media pages, contact information) |
F. Right to Withdraw Consent. In the event you provide your consent for us to process your personal data, you may withdraw your consent at any time by emailing [email protected] to request such change at no additional cost.
G. Marketing. Ovention does not process personal data for the purpose of marketing without first obtaining your express, opt-in consent or having a legitimate interest for doing so. You have the right to object to the processing of personal data for marketing purposes at any time by contacting us at [email protected].
H. Automated Decision Making. Ovention does not make any Automated Decisions on your behalf or about you without first obtaining your express, opt-in consent. In the event we secure your consent to do so, you have the right to object to the processing of personal data via Automated Decision making at any time by contacting us at [email protected]
If you have any questions about your privacy, your rights and choices, or how to exercise them, please contact us with your request at [email protected]. We will respond to your request within a reasonable period of time.
J. PROVIDING PERSONAL DATA DUE TO A CONTRACTUAL REQUIREMENT. You must provide personal data necessary to enter into certain agreements with Ovention, such as to apply for and/or attend Ovention’s Training School, to make certain purchases and in certain employment circumstances.
K. THE CONSEQUENCES OF NOT PROVIDING PERSONAL DATA. Ovention will not be able to provide certain services to you without processing certain personal data such as processing job applications, selling you products, or reviewing applications to the Ovention Training School. Furthermore, if you turn off certain tracking devices or decline certain cookies on the Site, certain features of the Site may not work.
L. TRANSFER TO THIRD PARTIES AND COUNTRIES. Personal data that we collect or receive may be transferred to and/or processed by third parties that are located outside of the EU or BR. We transfer personal data to Brilliant Metrics who is located in the United States. Some authorities in other jurisdictions believe the United States does not provide the same level of protection of personal data as in the EU or BR, and authorities of EU and BR have determined the United States does not provide an adequate level of protection for personal data. Ovention will only transfer EU and BR data subject’s personal data to third-parties located outside of the EU and BR when Ovention has ensured appropriate safeguards for such personal data, either through (i) the standard contractual clauses with such third party or (ii) verification that such third-party is EU-U.S. Privacy Shield certified (in the case of the United States).You may request a copy of any such appropriate safeguards or seek inquiries regarding such safeguards by contacting us [email protected]. We will respond to your request or inquiry within a reasonable period of time.
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19. NOT APPLICABLE IN CHINA. For clarity, this Privacy Policy does not apply to Ovention’s subsidiary website in China.
20. CONTACTING US. If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Data Controller:
Ovention Corporation
Attn: Advertising Manager
Ovention Corporation
635 South 28th Street
Milwaukee, Wisconsin 53215
Phone: 414-671-6350
[email protected]
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