The restaurant industry struggled with staffing shortages even before the “Great Resignation.” According to the U.S. Bureau of Labor Statistics, over 47 million voluntarily left their jobs in 2021. In addition, service industry workers were hard to retain due to the hours, pay, burnout, and more. As a result, operators have gotten creative with ways to create a better workplace for their smaller teams to provide them with better pay and benefits.
There is a delicate balance between having too few staff members during a shift, leaving your team vulnerable to unexpected rushes, and having too many employees standing around with little to do. Ultimately, the guest experience is the most crucial thing; happy customers mean more sales and cheerful staff. With the lack of labor available, turning to restaurant technology can help alleviate the pain of labor shortage. Let’s look at the technologies that can help control the cost of labor while still maximizing your profits and staff’s needs.
Food ordering kiosks have transformed staffing requirements for the front of the house. They help reduce wait times and order errors, as the customer has complete control of their order customization. While self-service kiosks have been popping up in restaurants nationwide, so are order pick-up stations and food lockers. With more and more customers opting to order take-out or food delivery from third-party vendors like Doordash and Grubhub, these pick-up stations are the perfect solution for keeping food hot and ready for pick-up during peak meal time. Equipping your employees with labor-saving technology will enable them to work to their full potential and handle many orders.
The first step to lowering labor costs is simplifying the employee experience and workload. The right kitchen equipment leads to food that sets a strong foundation for the rest of your business. While it is easy to change your menu and ingredients seasonally, getting new kitchen equipment is costly, so choosing the right equipment for your business is essential.
An Ovention Oven could be the kitchen solution you’ve been searching for. However, when choosing new equipment, it’s essential to consider the following:
Investing in quality equipment will not only improve your bottom line, but it’ll also improve the employee and, ultimately, the customer experience. Learn more about why an Ovention Oven could be vital to your business. Find a rep near you today.
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